Frequently Asked Questions

  • bttrfly is a family-first platform that helps families discover trusted childcare, services, products, events, and support—all in one place. Families can connect with businesses, ask questions, discover local resources, and receive guided recommendations from Emmy, our AI coparent.

  • bttrfly is designed for two communities:

    • Families looking for trusted resources and support.

    • Family-centered businesses that want to connect with families and grow their presence.

  • Emmy is bttrfly's AI coparent. Rather than simply searching, Emmy helps families make informed decisions by guiding them toward trusted resources that best fit their needs.

About bttrfly

  • bttrfly Studio is the web platform where businesses create, manage, and grow their presence on bttrfly.

    It brings your Business Profile, messages, insights, reviews, and growth tools together in one place.

  • Families primarily experience bttrfly through the mobile app.

    Studio provides businesses with a dedicated web workspace to easily manage everything behind the scenes.

  • No.

    Studio is part of bttrfly. It simply provides businesses with a better way to manage their presence while families continue using the bttrfly app.

About Studio

  • Businesses manage their account in Studio.

    Families discover, save, and connect with businesses through the bttrfly app.

    Together, they create one seamless experience.

  • Studio makes it easier to:

    • Update your Business Profile

    • Respond to inquiries

    • View engagement and insights

    • Manage reviews

    • Access business tools

    Meanwhile, your business remains visible to families in the bttrfly app.

  • No.

    Studio is exclusively for businesses.

    Families continue using the bttrfly mobile app.

How bttrfly Works

  • Your Business Profile is your business's home on bttrfly.

    It introduces families to who you are, what you offer, and why they should choose your business.

  • Yes.

    Your Business Profile can be updated whenever your business changes.

  • Yes.

    Changes made in Studio are reflected on your bttrfly business presence.

Business Profiles

  • Depending on your plan, Studio includes tools to:

    • Build your Business Profile

    • Manage your account

    • Receive inquiries

    • Communicate with families

    • Monitor insights

    • Collect reviews

    • Improve your discoverability

    • Access new business tools as they're released

  • Yes.

    Businesses can communicate with families directly through bttrfly.

  • Yes.

    Studio includes insights that help you understand how families interact with your business.

Features

  • Yes.

    Every business can create a free Business Profile and establish a presence on bttrfly.

  • The free plan includes:

    • Business Profile

    • Category listing

    • Messaging

    • Visibility within the bttrfly app

  • Pro unlocks additional tools designed to help businesses grow, including enhanced profiles, insights, reviews, lead management, discovery features, and other advanced capabilities.

Memberships

  • You'll be among the first to know when Studio launches and receive updates as new features become available.

  • Yes.

    Businesses can communicate with families directly through bttrfly.

  • Yes.

    Studio includes insights that help you understand how families interact with your business.

Early Access

  • Yes.

    Protecting your business information is important to us. We use industry-standard security practices to help keep your account secure.

Privacy & Security

Support

  • You can reach our team through our Contact page or by emailing us anytime at support@bttrfly.app

Still have questions?
We're here to help. Reach out to our team, and we'll be happy to answer any questions about bttrfly or Studio.